October 2025 update

Posted about 7 hours ago by Harrison Gowers

H
Harrison Gowers Admin

We’re excited to share the latest updates to Smartbox, designed to enhance usability, precision, and performance.



New Features


Configurable Document Splitting

  • You can now define how many pages a document can contain before it is automatically split into parts.
  • This setting is configurable at both the account level and box level.
  • The default remains at 20 pages, but you can now choose between 5 and 100 pages to suit your needs.


Zoom Tool in Smartview

  • Gain greater control when reviewing documents with the new zoom functionality.
  • Select from preset zoom levels or use the slider for fine-tuned adjustments.


Keyboard Navigation in Smartview

  • Navigate documents more efficiently using your arrow keys:
  • Left/Right: Switch between files.
  • Up/Down: Move between pages.


DICOM File Support

  • The platform now supports .DCM (DICOM) files, expanding compatibility for medical and imaging use cases.


Optimisations

  • Files are now automatically deselected after tagging.
  • Unconverted files can be culled for increased deduplication.
  • Smartview performance has been significantly improved.
  • Tags applied to boxes and folders no longer apply to sub-items.
  • Single PDF exports now sort pages from oldest to newest.
  • Improved detection of redaction boxes drawn outside the workspace.
  • Stat generation has been re-engineered for speed and accuracy.
  • Embedded JPEG2000 files are now successfully converted.
  • Expanded support for regular expression tokens/operators.


Fixes

  • Fixed issue preventing export of files tagged as 'None'.
  • Upload window now closes consistently after completion.
  • Sub-folder behaviour no longer interrupts SharePoint connector uploads.
  • Closing Smartview during loading no longer results in a blank page.
  • Long file paths no longer block move operations.
  • Viewing raw files is now correctly recorded in User Activity.
  • Fixed issue where ‘select text’ redactions were not always saving.
  • Stats are no longer over-generated after deleting items from a box in progress.
  • System activity now reflects the correct timezone.
  • The bulk redaction table is now properly locked during processing.
  • Split documents now share a consistent creation date across all parts.
  • Filenames of email attachments are no longer cropped when containing full stops.
  • Box filters are cleared when returning to the homepage.
  • Clearer messaging for expired email activation links.
  • Increased timeout limit for Workflow data disclosures beyond 30 seconds.
  • Selected redaction colour profiles now shown correctly in Smartview.
  • Error files are now correctly returned in box searches.
  • Homepage now updates automatically after box creation.
  • Fixed incorrect “Upload complete” notifications during network interruptions.

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