Getting Started (4)
Learning the basics
Settings (4)
Managing accounts and users
Data Management (5)
Importing and managing data
Review & Redaction (3)
Redacting and reviewing data
Information Requests (1)
Using the Request Tracker
FAQs (6)
Frequently Asked Questions
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Are there minimum system requirements for using Smartbox?
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Can I connect Smartbox directly to my Office 365 or Google accounts to import data?
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Do you offer on-premise solutions?
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How long are account activation emails valid?
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How many users can I invite?
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What activities are logged?
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Do you do penetration testing?
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Do you have failover?
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I have lost my second authentication device, how do I log in?
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Can I add my own sets of words to search for?
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Can I export my data as a single PDF (bible)?
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Can I get a data Report for sub-folders only?
Security & Compliance (1)
Information security policies and accreditations