Getting Started (4)
Learning the basics
Data Management (5)
Importing and managing data
Review & Redaction (2)
Redacting and reviewing data
Data sources (3)
Business processes, Source mapping & Connectors
Settings (5)
Managing accounts and users
Troubleshooting (2)
Common exceptions and troubleshooting
Information Requests (1)
Using the Request Tracker
FAQs (6)
Frequently Asked Questions
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Are there minimum system requirements for using Smartbox?
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Can I connect Smartbox directly to my Office 365 or Google accounts to import data?
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Do you offer on-premise solutions?
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Can I delete users from my account?
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How long are account activation emails valid?
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How many users can I invite?
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Do you do penetration testing?
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Do you have failover?
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Help signing in with multi-factor authentication
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Can I add my own sets of words to search for?
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Can I export my data as a single PDF (bible)?
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Can I get a data Report for sub-folders only?
Security & Compliance (1)
Information security policies and accreditations
Workflows (4)
Create custom workflows, record & process information requests, share data securely.