Managing error files

Posted about 1 month ago by Harrison Gowers

The Error Report has 3 functions to help you manage your failed files:

  • Delete
  • Reprocess
  • Download

To perform these functions, use the checkboxes on the left-hand side to select the file(s) you wish to action and click one of the 3 icons.

The actions to take will depend on the files and the scenario, but our recommended steps are:

  1. Reprocess to try the files again.
  2. Download any files that have failed again to assess them and / or extract relevant data from.
  3. Delete any files that are not relevant to your current request or project.

Please note: files with errors will still be disclosed if included in the data selected for export / disclosure.

<<< File errors

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