User Settings

Enabling & disabling user multi-factor authentication
If global MFA is turned off by the account owner, individual users can still choose to enable it for themselves. MFA can also be reset if required. 1. G...
Mon, 6 Sep, 2021 at 1:09 PM
Multi-factor authentication recovery
If you lose the device you use to authenticate during log in, you must go through the MFA recovery process. 1. Click Recover on the authentication scree...
Mon, 6 Sep, 2021 at 1:10 PM
Change your password
You can change your password at anytime from within Smartbox. 1. Go to Profile Settings 2. Scroll down to Change password and click the button ...
Mon, 6 Sep, 2021 at 1:10 PM
Resetting your password
If you have forgotten your password you can reset it by: 1. Clicking Forgot password? on the login screen 2. Enter your email address and c...
Mon, 6 Sep, 2021 at 1:10 PM