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Are there minimum system requirements for using Smartbox?
Can I connect Smartbox directly to my Office 365 or Google accounts to import data?
Do you offer on-premise solutions?
Do you offer redaction legal services as well?
Do you publish your roadmap?
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How many users can I invite?
I haven't received my email invitation yet?
Do you do penetration testing?
Do you have failover?
I have lost my second authentication device, how do I log in?
Is Smartbox.ai secure?
What is multi-factor authentication (MFA)?
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Can I add my own sets of words to search for?
Can I export my data as a single PDF (bible)?
Can I get a data Report for sub-folders only?
Can I import multiple files at once?
Can I leave notes for my colleagues?
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Using SAR Tracker
Why is there a time delay between sending the SAR results and the email going out?
Can I process an information request without notifications being sent to the subject?
I connected a box to my SAR process - why isn't my data showing?
My folder is stuck processing documents. What should I do?
My redactions aren't perfectly aligned with the text?
The progress bar on my Box is complete, but the indicators on the files are still spinning?
Why are my documents not attaching to my SAR process in the Tracker?
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