Whilst we do not have a minimum required specification for devices to use Smartbox, we do recommended using a device with at least 8GB RAM.


As a cloud platform, all processes in Smartbox are either carried out server-side or within your browser. Server-side processes, such as analysis and bulk redaction, will not be impacted by device capabilities. However, loading, opening or managing large datasets in your browser will be impacted by computer performance. As such, devices with lower memory may struggle under the browser load and possibly result in time outs.