Account Set-Up

Invitation to Smartbox
When your organisation signs up with Smartbox.ai, the account owner will receive an email containing a link that will take them to the Account set-up pag...
Tue, 14 Jun, 2022 at 4:14 PM
Create Account
1. Verify your email address After signing up to Smartbox / after being invited by a colleague you will receive an invitation email (please check yo...
Thu, 6 Jan, 2022 at 11:56 AM
Password set-up
When you are invited to Smartbox you will be required to create a password that will be used each time you log in. Your password must meet the f...
Thu, 6 Jan, 2022 at 11:58 AM
Multi-factor authentication
MFA helps safeguard accounts by requiring users to prove their identity with multiple factors: their username and password, plus an authenticator app. ...
Thu, 6 Jan, 2022 at 11:58 AM
Account Lockout
To keep your account secure and prevent brute force attacks, we have introduced an account lockout policy which will prevent hackers from guessing your user...
Mon, 27 Jun, 2022 at 2:53 PM