Account Lockout

Modified on Mon, 27 Jun 2022 at 02:53 PM

To keep your account secure and prevent brute force attacks, we have introduced an account lockout policy which will prevent hackers from guessing your username and password.

5 unsuccessful login attempts within 5 minutes will lock the user’s account for 30 minutes, or until the password is reset.

If you wish to access your account immediately, we recommend that you reset your password through the password reset email that has been sent to you.

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