Single Sign-On (SSO)

Last updated: 05 February 2026


TABLE OF CONTENTS



Overview


Single Sign-On (SSO) allows users to sign into Smartbox using their corporate credentials, rather than a separate set of credentials used only for Smartbox.


Note:

  • Only account Owners have necessary permissions to enable/disable SSO.
  • It is only possible to have EITHER Single Sign-On OR username/password enabled at any one time.
  • The MFA toggle in Company Settings only applies to signing in with username & password. MFA for SSO is determined by your corporate provider settings.
  • Currently Microsoft SSO is available, with other providers coming in the future.
  • We do not store your password. Authentication is handled securely through your corporate provider.
  • You may revoke access to the application anytime.




Enable SSO

  1. Go to Company Settings.


  2. Toggle "Enable Single Sign-On?" to "YES".

  3. Click "Save changes".


  4. This will apply the setting to all users within your account.




Log in using SSO


  1. On the Smartbox login page, click the "Sign In with SSO" button.


  2. Select the button for your third-party provider.


  3. Follow the instructions to sign into your corporate account.


  4. If this is your first time signing in, you may see a consent screen asking you to allow Smartbox.ai SSO to access basic profile information (e.g., name, email). Click "Accept" to continue.

  5. After authenticating you will be redirected to the Smartbox homepage.




Additional access controls


For increased security, the following controls in Microsoft Entra ID can be used to restrict Smartbox access to only those who require it. 


  • Enabling the "Assignment required?" setting in Enterprise App Entra ID allows you to choose the specific users or groups you would like to be able to sign into Smartbox. More info.


  • Using Conditional Access policies can restrict this further, by blocking or granting access based on specific rules or conditions e.g. IP address, device or location. More info.

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