Why is there a maximum document size?
Opening large documents in Smartview is often a resource-intensive process that can cause some devices to struggle. To counter this, documents are split into 'parts' so that only a chunk of the information is loaded at a time.
By default this is set to chunks of 20 pages which is typically a good balance of load time and amount of information displayed.
Configuring maximum document size
Maximum document size can be customised on your entire account or for a specific dataset, based on your requirements.
Company Settings
Select the default document splitting sizes for your account and all users. More info.
Box configuration
Select the document splitting sizes for the specific box only in Box Settings. More info.
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