August 2021 Update

WHAT'S NEW?

Optical Character Recognition (OCR)

• A much-requested feature, OCR has been implemented in Smartbox
• This allows users to work with scanned documents in the same way as electronic files

Image bulk redaction

• Users are now able to select whether to include images in bulk redaction

Multi-factor Authentication

• MFA helps safeguard accounts by requiring users to prove their identity with multiple factors: their username and password, plus an authenticator app
• This can be turned on and off by the ‘Owner’ user

User Interface overhaul

• To make the platform more intuitive and align it more closely with the Smartbox.ai branding, our UI has received a significant upgrade:
  • Re-colouring and re-design of elements to reflect the website’s rebranding
  • Re-naming of areas in Smartbox to make their function clearer:
    • Analysis Settings > Box Settings
    • Data Insights > Report
    • Folder redaction > Redaction
  • File count added to Boxes
  • Addition of a new navigation bar within Boxes to make moving around Smartbox a smoother experience
  • Options button added to Boxes, Folders and Files

New Box creation workflow

• Users can now define their analysis settings before uploading data
• Previously all uploads would be subject to default analysis settings on upload and they would have to be adjusted later

New Box download workflow

• Users now have much more control over their downloads
• Users can choose to keep downloaded files separate or bible them into a single PDF
• Raw and PDF versions of original files can now be exported

Ability to re-analyse Folders and Files

• Previously only Boxes could be selected for re-analysis
• This has now been expanded to include all items within Smartbox, including individual files

Support widget

• Clicking the ‘Help’ icon launches a widget that contains the user guides from support.smartbox.ai

Document splitting

• Client web browsers often struggle to display very large volumes of data. As a result, large documents are now split into 20-page segments which are easily viewed.

UPGRADES

Re-defined folder levels

• To avoid any confusion when talking about folders and sub-folders, top-level folders have been re-named ‘Boxes’ and have been re-designed to reflect this change.

Smartview loading speed

• Significant improvements have been made to the loading speed of Smartview
• This is especially noticeable when working with larger files that previously opened less reliably

Smartview file size limit

• Previously Smartview was limited to opening reliably for files under 10 pages long
• This has been optimised to open for any length of file

Behaviour when dealing with duplicate uploads

• Rather than failing after the upload is completed, duplicate files are stopped before the upload begins

FIXES

• Resolved an issue where the progress bar on Boxes would sometimes disappear too quickly
• Fixed a rare issue where downloading data would export empty zip files for MacOS users
• Resolved an issue where redactions could not be removed from images
• The options button in ‘My Business Terms’ was not always clickable and has now been resolved
• Fixed issue where ‘Download Finalised’ would not run when selected from the left-hand navigation
• Documents with filenames containing “:” and “[ ]” are now supported and no longer fail to process
• Fixed an issue where files stuck in the analysis stage could not be deleted

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