Why can't I download a file or Box?

Modified on Thu, 03 Feb 2022 at 03:17 PM

Please check folder permissions with the owner, you may not have download permissions set.

Alternatively the file was corrupted before or during upload and cannot display.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article