Why does my analysis progress bar sometimes go backwards?

Modified on Tue, 23 Feb 2021 at 10:54 AM

When uploading a PST or ZIP file, the progress bar will show the number of files analysed of the number that have been extracted - so occasionally the extraction process will out-pace the analysis and cause the bar to appear to go backwards, but the files aren't being 'un-analysed', it's just because there's now more of them.

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