Why I can't unzip exported data and what is Error 22?

Posted almost 3 years ago by Mark Callahan

MacOS users may find they are unable to open their exported zip files - attempting to unzip the data may return "Error 22 - Invalid argument". Unfortunately this is a known issue that can occur with MacOS generated zip files and is not related to Smartbox.

However, users that experience this issue can unzip the file manually in Terminal by running the command "unzip Filename". Further instructions on how to do this can be found easily via a search online.

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