Error report

Posted about 2 years ago by Mounia Kechtam

Any file that fails to process will be marked with a red exclamation mark (!) and listed in the Error Report. This report is generated once a Box has finished processing and provides the tools to manage these files.

Once a Box has a finished processing you can access the Error Report:

  1. Navigate to 'Report' from either the Box options menu on the homescreen or the Report tab on the navigation bar within a Box.
  2. Click the 'Error report' sub-tab to open the report

In the Report you will see a list of file names, their location and an error message.

Please note: files with errors will still be disclosed if included in the data selected for export / disclosure.

For information on handling errors click here.

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